Shipping policy

Thank you for shopping with us! We aim to deliver your orders safely and on time. Please read our shipping policy carefully.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation.

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days

Shipping fees are calculated at checkout based on your location and selected shipping method.

Delivery Locations

We currently ship to all locations within the UAE.

For other countries, please contact our support team for shipping availability and rates.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your package using the provided link to know the current status of your shipment.

Shipping Carriers

We work with trusted shipping partners to ensure safe and timely delivery of your orders.

Carrier details will be provided in your tracking information.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 48 hours of delivery.

We will work with the carrier to replace or refund your order promptly.

Additional Information

Delivery times may vary during holidays, sales events, or due to unforeseen circumstances.

Please ensure that the shipping address provided is accurate. We are not responsible for delays due to incorrect addresses.