Shipping Policy

All orders are processed within 1–2 business days after order confirmation. Orders are processed during business days only and not on public holidays.

Delivery Time

Delivery across the UAE usually takes 2–5 business days, depending on your location and courier service. Deliveries to remote areas may take slightly longer.

Shipping Charges

Shipping fees are calculated at checkout based on the delivery location and order size. We may offer free shipping on selected orders or promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking number so you can monitor your delivery status online.

Delivery Issues

Please ensure your shipping address and contact details are correct. Veloshop Store is not responsible for delays caused by incorrect addresses, courier delays, or unforeseen circumstances.